System Requirements
Windows 2000/XP
10 MB Available Hard Drive Space
Microsoft(r) Outlook 2002/2003/2007
Version 2.5.21

NOTE: Microsoft Vista Operating System is not yet supported but a maintenance release will be available in Q2 2007 for this compatibility. Additionally, Outlook 2000 is no longer supported with this release.


Installation Instructions
IMPORTANT: Close Outlook before installing the Getting Things Done Outlook Add-In.
  1. Click the Download Button above to download the update.
  2. Installation wizard extracts files with a progress bar.
  3. Installation wizard prepares for installation with a message.
  4. Click Next on the Welcome screen.
  5. Click Next on the Destination Folder screen.
NOTE: You must install the upgrade in the same location as your previous version.
  1. Click Next on the Ready to Install screen.
  2. The system will update with a progress bar.
  3. Click Finish on the successful installation screen.
  4. Review the ReadMe.txt file that will outline system requirements, installation information, resolved issues, new enhancements, known issues and support contact information.
  5. Open Outlook.
  6. Answer Yes to all to install the updated views if you have previously installed an older version of the Getting Things Done Outlook add-In.
NOTE: This will overwrite your existing views if this is an upgrade. So if you have made any changes or customizations to any of the views installed with the add-in, please answer No to those views individually or No to All to not update any views previously installed. The activation will still install the new views with this version.
  1. You will receive a message stating the add-in has been successfully updated. Click OK.
IMPORTANT: Once you install the software and open Outlook the first time, a utility will update the new custom form fields on previously created tasks, appointments, journal items and processed messages behind. This may take some time, but will run in your task bar and allows you to continue working. It is very important you do not interrupt this process.


Issue Resolved
1845  "MoveBtn_Click" error when trying to File a message in the Inbox
1874  Synchronizing Palm resulted in CheckForSnooze Error.
1875  Error when trying to restore views
1898  Error when delegating reply message
1962  in Delegate to field when using Send and Delegate
1974  Reference Folder list not defaulting to newly entered folder
1976  When saving for reference you can choose a blank folder which should not be allowed
2669  "Could not complete operation. One or more parameter values are not valid" error
3297  Send Option disappearing after aborting a new message - specifically when using the spell checker
4033  Error is displayed when file is clicked and reference folder is not assigned for GTD.
129  Activation creates "FormInstallWait " error
1802  Initialization Error
2301  Initial tour button when GTD opens for the first time does not work.
234  Map to system root drive through a variable.
1774  "sysext32.dll cannot be installed or loaded" error when trying to activate the add-in
1793  Uninstall taking files needed by other applications
1979  Update Task Actions causes "subscript out of range" error
3298  User get "Error 91 Object variable not found" when trying to open GTD Options Page
1674  double-clicking on gtd folder in folder list - selects a folder 2 rows down
1952  Error trying to create subproject in the task subproject drop list.
1955  From Field is blank in reference folder, when using send and delegate and save for reference.
1964  Update Task Action doesn't update the settings file with subproject changes
2048  Deferred Date in @Deferred Folder always set to "none" and should be the date deferred 
2058  When completing a Task, the associated email isn't completed
2204  Changing the action on the task form is not updating the associated message.
2307  Attachments not being received
2372  MRU list displays newly created folder, not last used
3587  Could not open folder: "\\Personal Folders\2. Projects\Active\..." error when filing

New Features
Outlook 2007 Compatible
Outlook 2007 has been released with some fabulous new features and tighter integration with collaborative personal management. The 2.5 version of the Getting Things Done Outlook Add-In is compatible with Outlook 2007 with some limitations. The Add-In toolbar will not be available on the new Outlook 2007 ribbon toolbar, however will be available on the Add-In tab. You can also add the toolbar to the Quick Access Bar additional ease. The system requirements for the new version of the add-in include:
Outlook: 2002, 2003, 2007
Mail Mode: IMAP, POP3, Exchange
Operating System: 2000, XP
IMPORTANT: Outlook 2000 will no longer be supported with this version.
IMPORTANT: The Vista Operating System is not yet supported with this version, however a maintenance release will be available for Vista compatibility April 2007.


New Project Detail Page
The new project detail page will be easily accessible and will allow you to view all your tasks, appointments, journal items and messages for a particular project in one location. Manage your subprojects by adding new ones, hiding them or updating the names here. You can also manage your project logistics easily by adding notes, start and due dates, status and more. Finally, you can quickly create a task, appointment or journal item right from here with the project already populated.


IMPORTANT: When first using the new version of the add-in you must select the folders for the add-in to search for related emails. These folders will be saved and searched for all projects. Each time you would like to view your emails for that project, remember to click Find Now. This is to increase the performance of the project form itself.

Access to your Project Detail Forms
A button is available on your explorer toolbar in your inbox, task list and calendar to search and open any project detail form called Open Project. When you click the Open Project Button, you will be able to select a project (not just those that are active, but all projects) and update the information as outlined in the New Project Detail page.You can also access this form for a specific project on the appointment, journal, task, or processed message toolbar by clicking the Open Folder/Projects button next to the project name.



New GTD Options
A new GTD Options button is available allowing quick access to Manage Projects, Manage Actions, Update Task Actions and access the Help, Support and Options pages. This will be on the explorer toolbar for the inbox, task list and calendar. Quickly access the About page here by clicking the button to the left of the drop list. The options page will now have a cleaner, easier to use, tabbed layout with sections including General, Defaults, Toolbars and Drop lists.

Process and delete original email
You can now process a message and discard the original rather than saving it in the @Folders if you prefer. Check the Delete Original Email checkbox on the dialog while processing the message. By default this is not checked, but you can change the default on the Options page | Defaults.

Send Option buttons added
In addition to the Send, Send and Delegate, and Send and File buttons that were available on a new, reply or forwarded message in the past, you now can Send and Action, Send and Defer and Send and Someday a new, reply or forwarded message. Be sure to change the Send Options drop list before clicking the Send button or set the default for this field in the Options | Toolbars page.

Using Send Option buttons on a reply or forward will leave the original message in the inbox
Now when you use the Send and … buttons on a reply or forward, the sent message will be processed as desired, however the original email message will remain in the inbox for additional processing.

Managing Subprojects
When trying to synchronize or simply updating your projects lists, the Update Task Action button will now also update subprojects. Additionally, changing the name of a subproject will propagate through the items to the subproject value on a task, appointment and journal item as changing the view headers.

Add email logistics to Task and Appointment body
When you choose to include Summary creating a task or appointment using the Getting Things Done Outlook Add-In toolbar actions such as Defer or Action, the email logistics will appear first in the body of the task or appointment for additional assistance executing the item.

Relate messages to any task, not just those with the same conversation id
When you open a message from your inbox, the related task button will be available to you to attach that message with a task already in your task list. Initially the add-in will present to you the list of tasks that have already been created with the same conversation id (generally the subject line of the message). If no tasks exist or you don’t want to associate this message with one of those tasks, you can search all active tasks and choose to attach the message to another task in your list.


Known Issues
"Program is trying to access e-mail addresses you have stored in Outlook. Do you want to allow this?" message
You will get the following message each time you attempt to process a message:

We have removed a third party software called Redemption from the action that has caused this message. GTD has the security set to be a trusted application. That covers 90% of the people that use this application. However, you may have higher levels of security set by your administrative team either through the registry or through Exchange posts. We strongly recommend contacting your system administrator with these suggestions for resolution:

Add the GTDAddin.dll to the Group Policy and uses the Security Settings form in the \\Pubic Folders\All Public Folders\Outlook Security Settings folder.

For additional information, please contact the support team directly at gtdsupport@netcentrics.com.

Custom Field Updates
Many fields have been updated due to some conflicts with the Outlook 2007 field naming conventions. As a result you may have to update your custom forms following the instructions available at 'Using Custom Appointment Forms' and 'Using Custom Task Forms' in the user manual or help file.

If you open an item that uses a custom form that is not compatible with this version of the Getting Things Done Outlook Add-In, you will receive this warning message:



Completed appointments still appear in Active Appointments (GTD) view
The Active Appointments (GTD) view uses both the GTD Completed field and the current date as criteria for filtering the appointments in the view. However, the current time and the time of the appointment are not considered in this view. Therefore, an appointment is considered active until the completed checkbox is checked and the appointment date is in the past.

Error when attempting to process encrypted messages
You will receive an error similar to “GTDExplorer.m_oActionBtn [Line 413] Action button failed … basGTDLogic.GtdAction [Line 238] … Failed while retrieving user input Method '~' of object '~' failed” when trying to process using the GTD toolbar buttons (such as Delegate, Defer, Action, etc) on a message that has been encrypted. Because the digital ID is missing, GTD cannot process the message.

Adding the GTD Toolbar to the Quick Access Bar in Outlook 2007 requires two clicks
If you decide to add the GTD toolbars to the Quick Access Bar in Outlook 2007, you will be required to click the button on the toolbar two times before the action will launch. To add the GTD Toolbar to the Quick Access Bar:

  1. Click the drop list next to the Quick Access bar to customize the bar
  2. Choose More Commands in the list of options
  3. Choose Add-Ins in the Choose Commands From list
  4. Highlight Custom Toolbars
  5. Click AddV
  6. Click OK
Taskline integration Errors
With custom forms turned on, you may receive error when opening a taskline task:



If you receive the Enable Macros warning at other times, such as:

  1. When trying to use the New Project Task button, I am asked to enable macros 2X before the new task will open.
  2. Each time I try to set a sort order I am asked to enable macros.
  3. After deleting the settings file and testing the enabling and ini file, and logging back in to get the activate for this profile message, I clicked yes and yes to all for the views. I was asked then to enable macros approx 7 times before the installation finished.
  4. Moving GTD folder

These messages are appearing because you have an earlier version of Taskline than 2.1.34. To determine what version you are running, click the Taskline button your Taskline toolbar and click Help | About. Here you will find the version of Taskline. If it is earlier than version 2.1.34, you will need to upgrade Taskline by visiting http://www.taskline.com/downloadVer.asp.

Default setting for Delete Original Email is not working
The default setting for Delete Original email on Delegate, Defer, Action and Someday in the GTD | Options | Defaults page is not working. All Delete Original Email checkboxes by default on initial installation will not be checked. However, you check only the Action Delete Original Email checkbox to set the default for this form in GTD | Options | Defaults, the Delete Original Email checkboxes will be checked on the Delegate, Defer, Action and Someday forms.

Journal Item short cut keys are not documented properly
The Short Cut Keys portion of the help file and user manual are not correct. The correct available short cut keys for the journal item are:

CTRL+ALT+a   Go to Action List
CTRL+ALT+j   Create New Project
CTRL+ALT+m   Manage Projects
CTRL+ALT+p   Go to Project List

OL 2007: Send option drop list width is too short
The Send option drop list does not display the entire option for Send and Defer and Send and Delegate. When choosing from the list of options in the Send Options drop list in the add-in tab on a new, reply or forwarded message, you can read the entire option. However once it is selected you can only see a truncated portion.

OL 2007: Toolbar widths do not update when set in options page
The Project, Action and Subproject drop list widths are not responding to the settings and defaults available in the GTD | Options | Toolbars settings page. You cannot update the width of the drop lists on the add-in tab for these fields on an open task, appointment, journal item or processed message. When choosing a new project, action or subproject, the full names will display below for selection. However, once it is selected, you can only see a truncated portion.

Custom Task form message displays behind the processing bar window
If you are using a custom task that doesn’t have the Getting Things Done Outlook Add-In custom fields created on, and you are trying to process multiple messages using the GTD toolbar buttons (such as Delegate, Defer, Action, Someday, Snooze or File) the warning message outlining how to move forward will display behind the progress bar for processing the multiple messages. You can drag the message window up to read the message. To avoid this in the future, contact your custom form provider or review the Using Custom Appointment Forms and Using Custom Task Forms in the user manual to update your custom forms with the necessary Getting Things Done custom fields.